Scarlet & Sam

Frequently Asked Questions:

What are your prices?
$245 AUD - Sleeved
$155 AUD - Bolero
$125 AUD - Corset
$115AUD - Halter
$95 AUD - Bag 

How much is shipping?
$5 Domestic shipping in Australia
$20 International flat rate (we ship to every country worldwide) 

What is your returns policy?
If for any reason you would like to return your purchase, you can send it back to us within 14 days of receiving it for either an exchange or full refund. 
Buyer pays for return postage. 
If we have stock available, we offer exchanges also :) 

Why pre-order?
As we are a small business with a small team, we operate mainly on a pre-order basis in order to only produce what we know will have a home. This also means we reduce any waste. Don’t worry, there will be enough stock to accommodate for exchanges.

AVAILABLE NOW: Products listed as "available now" are already made and are ready to ship to you! You will receive a tracking number within 2 business days of placing your order

EXPRESS PRE-ORDER: Products listed as "express pre-order" will be ready to ship within 4 weeks of placing your order. You will receive a tracking number via email once your order has been shipped. 

STANDARD PRE-ORDER: Products listed as "pre-order" will be ready to ship within 8 weeks of placing your order. You will receive a tracking number via email once your order has been shipped. 

SOLD OUT: Styles that are listed as "sold out" are currently not available to be ordered. Keep your eye on our Instagram for updates regarding when these styles will be available again.

What is the estimated postage time once I’ve received my tracking number?
Postage times are difficult to predict at the moment due to COVID-19. Please allow 2 weeks for domestic shipping and up to 2 months for international orders. We post all orders out at the same time for fairness. Please check your email for updates to your order.