FAQ

Scarlet & Sam

Frequently Asked Questions:

What are your prices?
$245 AUD - Sleeved
$155 AUD - Bolero
$125 AUD - Corset
$115AUD - Halter
$95 AUD - Bag 

How much is shipping?
$5 Domestic shipping in Australia
$20 International flat rate (we ship to every country worldwide) 

What is your returns policy?
If for any reason you would like to return your purchase, you can send it back to us within 7 days of receiving it for either an exchange or full refund. 
Buyer pays for return postage. 
If we have stock available, we offer exchanges also :) 

What does preorder mean?
On selected new collections we may operate under a preorder model. This means that we take orders prior to making garments to reduce waste.
Unless an item has *PRE-ORDER* in the title, it is in stock and ready to be shipped to you!

What is the estimated postage time once I’ve received my tracking number?
Postage times are difficult to predict at the moment due to COVID-19. Please allow 2 weeks for domestic shipping and up to 2 months for international orders. We post all orders out at the same time for fairness. Please check your email for updates to your order.